Privacy and Cookie Policy

Privacy Policy (Detailed)

WearMySport.com (“WearMySport,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile applications, or related services (collectively, the “Platform”).

This Policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act). By accessing or using the Platform, you consent to the collection and use of your information as described in this Policy.

1. Information We Collect

We may collect the following categories of information from you:

a) Personal Information

• Name, email address, phone number.
• Billing and shipping addresses.
• Account details (username, password).
• Payment details (processed securely by third‑party providers – we do not store complete card information).

b) Service & Transaction Data

• Order details, subscription preferences, and transaction history.
• Information related to customization (such as uploaded images, logos, or jersey designs).

c) Technical Information

• Device details, browser type, IP address.
• Usage data including pages visited, features used, and interactions on the Platform.
• Cookies and tracking data (see Section 7).

d) Voluntary Information

• Feedback, reviews, surveys, and communications.
• Social media details if you choose to link your accounts.

2. Purpose of Collection & Use

• To register and manage your account on the Platform.
• To fulfill and deliver products and services you have ordered or subscribed to.
• To provide customization tools, previews, and related services.
• To communicate with you regarding orders, updates, offers, and support.
• To improve Platform functionality, security, and user experience.
• To comply with legal and regulatory obligations in India.
• To prevent fraud, misuse, and unauthorized transactions.

3. Consent

By providing your information, you consent to its collection and use in accordance with this Policy. You may withdraw consent at any time by writing to privacy@wearmysport.com, though certain services may become unavailable if consent is withdrawn.

4. Sharing of Information

We do not sell or rent your personal information. However, to operate effectively as a platform and deliver services, we may share your information in the following cases:

• Service Fulfilment: With manufacturers, designers, logistics partners, payment providers, and other service partners to fulfill your orders or services requested through the Platform.
• Platform Partners: With third‑party service providers, vendors, or partners you engage with through the Platform (e.g., bulk order vendors, institutional service providers, or custom designers).
• Business Operations: With trusted third parties providing operational support, including hosting, analytics, fraud prevention, and customer support.
• Legal Compliance: Where disclosure is required under applicable laws or government directives.
• Business Transfers: In case of merger, acquisition, restructuring, or sale of assets, where your data may be transferred subject to the same protections.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by applicable Indian laws (such as tax or accounting regulations).

6. Your Rights

As provided under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access: Know what data we hold about you.
• Right to Correction & Erasure: Request corrections or deletion of your data.
• Right to Grievance Redressal: Raise concerns regarding the processing of your data.
• Right to Nominate: Nominate a person to exercise your rights in case of death or incapacity.

You may exercise these rights by contacting us at privacy@wearmysport.com.

7. Cookies & Tracking

We use cookies and similar technologies to enable Platform functionality, store preferences, analyze site usage, and deliver relevant promotions (with consent). You may disable cookies through your browser settings, though some features may not work properly.

8. Security Measures

We implement reasonable security practices and procedures as mandated by Indian law, including:

• SSL encryption for data transmission.
• Secure servers and restricted system access.
• Periodic monitoring and audits to prevent unauthorized access.

While we adopt strict measures, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors. If we learn we have collected such data, it will be deleted immediately.

10. Grievance Redressal

In accordance with the IT Act and DPDP Act, we have appointed a Grievance Officer. For complaints, concerns, or to exercise your rights, you may contact:

• Grievance Officer – WearMySport
• Email: grievance@wearmysport.com
• Registered Office: [Insert Address]

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Updates will be notified by revising the “Last Updated” date.

12. Contact Us

• WearMySport – SPX Sports Tech LLP
• Email: admin@wearmysport.com
• Registered Office: Jomer Symphony, 48/1744 C75, Chalikkavattom, Vyttila, Kochi,
  Kerala 682028

Last Updated: 08 September 2025